#wstc-chat-widget {
    max-width: 420px;
    width: 100%;
    border: 1px solid #dcdcdc;
    border-radius: 14px;
    overflow: hidden;
    background: #fff;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);
    font-family: Arial, sans-serif;
}

#wstc-chat-header {
    background: #1565c0;
    color: #fff;
    padding: 14px 16px;
    font-size: 18px;
    font-weight: 600;
}

#wstc-chat-body {
    height: 420px;
    overflow-y: auto;
    padding: 15px;
    background: #f7f9fc;
}

#wstc-chat-messages {
    margin-bottom: 12px;
}

.wstc-msg,
.wstc-bot-msg {
    max-width: 80%;
    padding: 10px 14px;
    border-radius: 14px;
    margin-bottom: 10px;
    line-height: 1.5;
    clear: both;
    word-wrap: break-word;
}

.wstc-bot-msg,
.wstc-msg.wstc-bot-msg {
    background: #ffffff;
    color: #222;
    border: 1px solid #e5e5e5;
    float: left;
}

.wstc-msg.wstc-user-msg {
    background: #1565c0;
    color: #fff;
    float: right;
}

.wstc-flow-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

.wstc-flow-btn {
    border: none;
    background: #1565c0;
    color: #fff;
    padding: 10px 14px;
    border-radius: 10px;
    cursor: pointer;
    font-size: 14px;
}

.wstc-flow-btn:hover,
#wstc-send-btn:hover {
    opacity: 0.92;
}

#wstc-chat-input-area {
    display: flex;
    gap: 10px;
    padding: 12px;
    border-top: 1px solid #eee;
    background: #fff;
}

#wstc-user-input {
    flex: 1;
    border: 1px solid #ccc;
    border-radius: 10px;
    padding: 10px 12px;
    font-size: 14px;
}

#wstc-send-btn {
    border: none;
    background: #1565c0;
    color: #fff;
    padding: 10px 16px;
    border-radius: 10px;
    cursor: pointer;
}